FREQUENTLY ASKED QUESTIONS

 

Please find below the most frequently asked questions. If you could not find your answer on this page, feel free to contact us by email at info@lazango.com or using our online chat if we are available.

Why our inflatable air lounges are much easier to inflate?

Most of the inflatable air lounges can be quite hard to inflate because originally it is made with 2 tubes which need to be filled with air separately. For our new version 2017 we decided to make it easier: Our air lounges are made with 1 tube only, which makes it very easy to inflate!

What is the size & weight of our inflatable air lounge?

The weight is only 0.700 KG (1.5Lbs) which makes it very easy to transport anywhere.

The size folded is (diameter x length): 19 cm x 36 cm (7.5in x 14.2in). It's compact and would perfectly fit in any luggage. The size inflated is (length x width): 225 cm x 95 cm (88.5in x 37.4in)

How to inflate in less than 20 seconds my Lazango Inflatable Air Lounge?

How to deflate in seconds my inflatable air lounge?

Simply un-do the clips and roll it up from the opposite end, allowing for the air to escape as you roll. All you have to do then is clip it together and put it back in the carrier bag, ready to be used again.

How long will my inflatable air lounge stay inflated?

The Lazango Inflatable Air Lounge can stay inflate for more than 12 hours with 1 adult on it. Some of our customers are using our air lounge to sleep on it overnight while camping.

What is the maximum weight capacity for your inflatable air lounges?

The Lazango Inflatable Air Lounge can support up to 2 adults or 180kg.

How can I enjoy an express free delivery?

The express free delivery is available on all orders above £30. Buy at least 2 inflatable air lounges to enjoy it. You can share the same order with all your friends!

On all orders below £30, you only pay £3.99 for the express shipping.

Where can I use my inflatable air lounge?

The Lazango Inflatable Air Lounge can be used on any surface such as grass, sand and more! It can also endure rougher surfaces such as those with (small) rocks, or hard pavement. The intended use is not as a floating device - You engage your own responsibility to use it as a floating device in water.

What payment methods do you accept?

  1. Lazango accepts all major credit and debit cards supported by VISA, Mastercard, American Express etc., whether your card is locally issued or a foreign-issued one.
  2. You can also pay directly via Paypal.

When will I receive my order?

We are using an express delivery shipping that takes between 3-7 business days only.

What is a Flash Sales?

A Flash Sales is a discount campaign limited in time that we decide to launch. If you do not purchase the product(s) within the limited time shown in the countdown box, the price will automatically increase to the original price and you will no longer be able to enjoy the discounted price.

How does Lazango protect my payments?

Pay securely with your credit card without exposing your details. When paying online, your details are protected by SSL encryption (the highest level of protection available). Your transactions are always secured on Lazango.

How do I know if the product is in stock?

As long as you can hit the button "Add to Cart", the product is in stock. If the product is out of stock, you can contact us and we will add stocks as soon as possible.

I can't find my question here, what should I do?

If we are online on the chat, you can ask us directly your questions. If we are offline, you can send us an email at info@lazango.com and we will get back to you shortly.